When you register for an account or use the services provided through our electronic portal such as the Senheng App ("App"), we will be processing your personal data such as your name, email address, identity card number, contact detail, billing information and other applicable demographic information. It is mandatory for you to provide us with your name, identity card number, identity card photo, contact information and email address to register for an account and to use our services.
We will process your personal data for the following purposes:-
- to register an account with us;
- to process your orders and order fulfillment.
- to provide a more personalized experience on our App.
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.
When you visit our App, we automatically log your internet protocol (IP) address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the App. Log files are not tied to personally identifiable information.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact, you are paying with your credit cards and not someone using your stolen credit cards.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We do not store this information and use it for the sole purpose of sending this one-time email.
From time to time we may send out messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative emails will not contain promotional materials. If you choose to receive our newsletters or notifications, they will contain promotional materials from our App.
We may use session cookies to provide a seamless experience on the App and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. Cookies are pieces of information that your mobile phone stores which identify you when you enter the App. The ability to select samples on our app is not cookie-driven. If you have set your mobile phone to reject cookies, our site App will not identify you when you enter and you will need to manually type in your ID and password.
We may also collect information about you in connection with social networking sites. When you interact with our social networking pages such as Facebook, Instagram, Twitter and YouTube, we may collect personal data such as your name, nickname and comments. We may use the information we collected about you for the purposes listed at paragraph 4 below.